1. Introduction
IG4IT, LLC ("IG4IT", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website www.ig4it.com, contact us, or engage our services.
IG4IT operates from its headquarters in Annapolis, Maryland, USA, with offices in Waterford, Ireland (serving European users under GDPR) and São Paulo, Brazil (serving Brazilian users under LGPD). Where applicable, we apply the privacy standard most protective of your rights.
Please read this policy carefully. If you disagree with its terms, please discontinue use of the website.
2. Information We Collect
Information you provide directly:
- Contact form submissions (name, email, phone, company, message)
- Job applications (CV, portfolio, professional history)
- Business enquiries and service requests
- Email correspondence
Information collected automatically:
- IP address and approximate geographic location
- Browser type and version
- Pages visited and time spent on site
- Referring URLs
- Device type (desktop, mobile, tablet)
We do not collect payment card information, government ID numbers, or sensitive personal data through this website.
3. How We Use Your Information
- To respond to your enquiries, quote requests, and contact form submissions
- To process job applications and communicate with candidates
- To deliver services contracted by clients
- To send you information you have explicitly requested
- To improve our website and service offerings
- To comply with legal obligations in the US, EU, and Brazil
- To protect the security and integrity of our systems
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Legal Basis for Processing (GDPR)
For users located in the European Economic Area (EEA), we process personal data under the following legal bases:
- Consent — when you submit a contact form or subscribe to communications, you consent to processing
- Legitimate interests — to operate our business, respond to enquiries, and improve our services
- Legal obligation — when required by applicable law or regulation
- Contract performance — when processing is necessary to deliver contracted services
6. Data Retention
We retain personal data only as long as necessary for the purposes described in this policy:
- Contact form enquiries — 2 years from last contact, unless a client relationship is established
- Client data — duration of the engagement plus 7 years for legal and tax compliance
- Job applications — 12 months from receipt, or until you request deletion
- Website analytics — aggregated and anonymized after 13 months
7. Your Rights
Depending on your location, you may have the following rights:
- Access — request a copy of the personal data we hold about you
- Correction — request correction of inaccurate or incomplete data
- Deletion — request deletion of your data ("right to be forgotten")
- Portability — receive your data in a structured, machine-readable format
- Objection — object to processing based on legitimate interests
- Restriction — request restriction of processing in certain circumstances
- Withdrawal of consent — withdraw consent at any time where processing is consent-based
To exercise any of these rights, email privacy@ig4it.com. We will respond within 30 days. EEA residents may also lodge a complaint with their local supervisory authority.
8. Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include:
- TLS/HTTPS encryption for all data in transit
- Encryption at rest for stored personal data
- Access controls and role-based permissions for staff
- Regular security assessments and penetration testing
- Incident response procedures
No method of transmission over the internet is 100% secure. We will notify affected users promptly in the event of a data breach as required by applicable law.
10. Children's Privacy
Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately at privacy@ig4it.com.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. Continued use of our website after changes constitutes acceptance of the updated policy. For material changes, we will provide more prominent notice.
12. Contact Us
For privacy-related enquiries, requests, or complaints:
- Email: privacy@ig4it.com
- Phone: (240) 907-0895
- Post: IG4IT, LLC, Annapolis, Maryland 21401, USA
- EU Representative: IG4IT European Office, Waterford, Ireland — eu@ig4it.com