Privacy Policy

Last updated: April 1, 2025

  This policy applies to users worldwide. Where laws differ between the US, EU (GDPR), and Brazil (LGPD), we apply the most protective standard.

1. Introduction

IG4IT, LLC ("IG4IT", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website www.ig4it.com, contact us, or engage our services.

IG4IT operates from its headquarters in Annapolis, Maryland, USA, with offices in Waterford, Ireland (serving European users under GDPR) and São Paulo, Brazil (serving Brazilian users under LGPD). Where applicable, we apply the privacy standard most protective of your rights.

Please read this policy carefully. If you disagree with its terms, please discontinue use of the website.

2. Information We Collect

Information you provide directly:

  • Contact form submissions (name, email, phone, company, message)
  • Job applications (CV, portfolio, professional history)
  • Business enquiries and service requests
  • Email correspondence

Information collected automatically:

  • IP address and approximate geographic location
  • Browser type and version
  • Pages visited and time spent on site
  • Referring URLs
  • Device type (desktop, mobile, tablet)

We do not collect payment card information, government ID numbers, or sensitive personal data through this website.

3. How We Use Your Information

  • To respond to your enquiries, quote requests, and contact form submissions
  • To process job applications and communicate with candidates
  • To deliver services contracted by clients
  • To send you information you have explicitly requested
  • To improve our website and service offerings
  • To comply with legal obligations in the US, EU, and Brazil
  • To protect the security and integrity of our systems

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Information Sharing & Disclosure

We may share your information with:

  • Service providers — hosting, email delivery, analytics, and security vendors who process data on our behalf under strict data processing agreements
  • Professional advisors — lawyers and accountants under professional confidentiality obligations
  • Government authorities — when required by law, court order, or to protect our legal rights
  • Business transfers — in the event of a merger, acquisition, or asset sale, with appropriate confidentiality protections

We require all third parties to respect the security of your personal data and to treat it in accordance with applicable law.

6. Data Retention

We retain personal data only as long as necessary for the purposes described in this policy:

  • Contact form enquiries — 2 years from last contact, unless a client relationship is established
  • Client data — duration of the engagement plus 7 years for legal and tax compliance
  • Job applications — 12 months from receipt, or until you request deletion
  • Website analytics — aggregated and anonymized after 13 months

7. Your Rights

Depending on your location, you may have the following rights:

  • Access — request a copy of the personal data we hold about you
  • Correction — request correction of inaccurate or incomplete data
  • Deletion — request deletion of your data ("right to be forgotten")
  • Portability — receive your data in a structured, machine-readable format
  • Objection — object to processing based on legitimate interests
  • Restriction — request restriction of processing in certain circumstances
  • Withdrawal of consent — withdraw consent at any time where processing is consent-based

To exercise any of these rights, email privacy@ig4it.com. We will respond within 30 days. EEA residents may also lodge a complaint with their local supervisory authority.

8. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include:

  • TLS/HTTPS encryption for all data in transit
  • Encryption at rest for stored personal data
  • Access controls and role-based permissions for staff
  • Regular security assessments and penetration testing
  • Incident response procedures

No method of transmission over the internet is 100% secure. We will notify affected users promptly in the event of a data breach as required by applicable law.

9. Cookies

Our website uses cookies and similar tracking technologies. Please refer to our Cookie Policy for full details of what cookies we use, why, and how to control them.

10. Children's Privacy

Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately at privacy@ig4it.com.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. Continued use of our website after changes constitutes acceptance of the updated policy. For material changes, we will provide more prominent notice.

12. Contact Us

For privacy-related enquiries, requests, or complaints: